Contact Elore Charity
Get in Touch
Contact Information
Headquarters
Elore Hub Building
Ngong Road, Nairobi
Kenya
Phone Numbers
Support: +254 700 123 456
Charity Help: +254 700 789 012
Email Addresses
General: info@elorecharity.org
Support: support@elorecharity.org
Charities: charities@elorecharity.org
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Frequently Asked Questions
Charity verification typically takes 24-48 hours after all required documents are submitted. We prioritize urgent cases for charities serving critical needs.
Yes! All donations through Elore Charity come with a tax-deductible receipt. You can download it from your account dashboard or we'll email it to you automatically.
We have a 100% money-back guarantee. If verified funds are misused, we refund donors and remove the charity from our platform. Our three-tier verification system minimizes this risk significantly.
Visit our charity registration page and submit the required documents. We'll guide you through the verification process. There's no cost to register, but charities pay a small percentage on donations received.